curl -X PATCH "https://api.pingr.ai/api/v1/inbox/tickets/e4f3a2b1-9c8d-7e6f-5a4b-3c2d1e0f9a8b" \
  -H "Authorization: Bearer <token>" \
  -H "Content-Type: application/json" \
  -d '{
    "status": "closed"
  }'

import requests

url = "https://api.pingr.ai/api/v1/inbox/tickets/e4f3a2b1-9c8d-7e6f-5a4b-3c2d1e0f9a8b"
headers = {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
}
payload = {
    "status": "closed"
}

response = requests.patch(url, headers=headers, json=payload)
print(response.status_code)
print(response.json())

const response = await fetch("https://api.pingr.ai/api/v1/inbox/tickets/e4f3a2b1-9c8d-7e6f-5a4b-3c2d1e0f9a8b", {
  method: "PATCH",
  headers: {
    "Authorization": "Bearer <token>",
    "Content-Type": "application/json"
  },
  body: JSON.stringify({
    status: "closed"
  })
});

const data = await response.json();
console.log(data);

{
  "id": "e4f3a2b1-9c8d-7e6f-5a4b-3c2d1e0f9a8b",
  "organization_id": "e0b973dc-13a8-4c9f-861a-03e5b4b1a8d9",
  "contact_id": "8a7c2b3d-4e5f-6a7b-8c9d-0e1f2a3b4c5d",
  "whatsapp_phone_number_id": "11a22b33-44c5-5d6e-7f8a-9b0c1d2e3f4a",
  "status": "closed",
  "created_at": "2026-09-07T15:30:00Z",
  "updated_at": "2026-09-07T16:00:00Z"
}

{
  "detail": [
    {
      "loc": ["body", "status"],
      "msg": "Value error, Status must be either 'open' or 'closed'",
      "type": "value_error"
    }
  ]
}